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Wow Air ceases operations, leaving passengers stranded

London (CNN commercial enterprise) Icelandic budget carrier Wow Air has ceased operations and canceled its flights, leaving passengers stranded on both sides of the Atlantic.
The airline announced the closure in a statement posted to its website on Thursday. It advised passengers to ebook new flights on different airlines and said some may be eligible for reimbursement.

Wow Air CEO Skúli Mogensen advised Icelandic state broadcaster RUV that negotiations to store the airline went on until the early morning in Iceland. (See how the tale spread out in real time right here.)

"As is normal, humans believed we'd get the investment," Mogensen told RUV. "We were very obvious, however, it failed to show up."

Mogensen stated more than 1,000 passengers have been affected by the grounding of aircraft. He said he did not have a specific discern at the variety of tickets that were offered.

"I am very sorry approximately this as those are people who have supported us," stated Mogensen. "I am disillusioned not to honor our commitments."

                                                       A Wow Air flight on the tarmac in Frankfurt.

Saurabh Aggarwal, who turned into due to fly from Toronto to Reykjavik on Wow Air, defined a chaotic scene at Toronto airport.

Aggarwal said customers had been given conflicting information about the flight's popularity earlier than it becomes canceled at 10: fifty-five p.m. on Wednesday. He stated passengers were no longer supplied with accommodation and no refunds have been issued.

"This simply scared everybody, at that factor we were ultimately given again our baggage and no cash as of now has been issued back to me," Aggarwal instructed CNN.

It wasn't until Thursday morning that she obtained an email from Wow Air informing passengers that the airline had ceased operations and all flights have been canceled.
differently affected passengers additionally criticized Wow Air on social media over the lack of verbal exchange.

"simply observed out about this information," tweeted Jonathan Koo, who became caught at Newark Liberty Airport after his flight becomes canceled. "They did not even notice any folks directly, needed to find out from Twitter and Reddit."

A 2nd passenger described "pandemonium on the gate" as he waited for the equal flight in Newark. Others tweeted photos of crowds as passengers attempted to discover what to do.

Airways together with EasyJet (ESYJY), Icelandair, Wizz Air, XL Airways and Norwegian Air have been offering decreased fares to stranded travelers due to the difficult occasions, in step with the Icelandic delivery Authority.

The price range airline also said that passengers who sold tickets from a European tour agent as a part of a packaged excursion were covered. Others with travel coverage can also be entitled to assert compensation.

Wow, Air stated that it could pay reimbursement "according to European regulation on Air Passenger Rights." If the airline pronounces financial ruin, passengers can make a claim with the administrator or liquidator.

Alex Spence, a Wow Air passenger due to go back to Toronto from Berlin on March 30, said she received no advance warning from the airline.
"Now I should find a remaining-minute flight domestic with the intention to possibly be relatively pricey," stated Spence. "certainly the worst part is that Wow hasn't even reached out to tell passengers like myself."

Based in 2011, Wow Air become acknowledged for cheap trans-Atlantic fares on routes thru Iceland. it's a part of a collection of Nordic airlines that drove price ticket costs down way to the no-frills carrier.

It is cutting-edge in a string of airlines to go through troubles because the aviation industry is buffeted through fierce opposition and shifting business fashions.
Primera Air ceased operations in October 2018. In February, German airline Germania filed for financial ruin and British airline Flybmi stopped flying.

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